Privacy Policy — HCRC Wellness Co

HCRC Wellness Co — Hillsboro, WI

Privacy Policy

How we collect, use, and protect your personal information.

This Privacy Policy describes the information HCRC Wellness Co ("HCRC Wellness," "we," "us," or "our") collects about you and how it is shared or otherwise used, what rights and choices you have over your personal information and our use of it, and the measures that we take to protect your information. This Privacy Policy applies to personal information collected through our website (hillsborocrc.com), in person at our Hillsboro, WI location, by phone, through our appointment booking system, and anywhere else where we display this Privacy Policy (collectively the "Service").

Personal Information We Collect

We collect the personal information you choose to provide to us when you purchase our products, book an appointment, or interact with the Service. The categories of information we may collect include:

  • Personal Identifiers — name, email address, postal address, telephone number, and online identifiers
  • Internet Activity — browsing behavior and interactions with our site
  • Commercial Information — purchases and order history
  • Financial Information — credit or debit card number
  • Location Information — general location data
  • Health Data — data related to health conditions, treatment history, or supplements relevant to chiropractic and wellness care
  • Consumer Communications — direct communications with us
  • Inferences from Other Data — inferences created from other personal information you provide

Cookies & Online Tracking Technologies

We use cookies to create a better experience for you on our site — for example, to prevent you from having to log in repeatedly and to remember items in your cart. We also use third-party cookies placed by partners for advertising and analytics purposes.

We use the following types of cookies:

  • Essential Cookies — required for security, logins, site errors, and payment processing
  • Analytics Cookies — help us understand how you use our Service so we can improve your experience
  • Advertising Cookies — help us show you relevant products, services, and offers

Our Site is hosted on Shopify and may use tools such as Google Tag Manager, Google Analytics, and social media platforms including Facebook and Instagram. You can manage cookie settings through your browser's Help menu. Note that disabling cookies may limit certain features of our Service. By using the Service, you consent to the use of cookies as described here.

Information from Other Sources

We may also collect personal information about you from third-party sources such as service providers, payment processors, or other partners — including Personal Identifiers such as name, email address, postal address, and telephone number.

How We Process & Disclose Your Information

Why we process your information

We process personal information for the following business and commercial purposes:

  • Analyzing data and creating customer profiles
  • Delivering targeted ads and promotional communications
  • Fulfilling customer orders and processing payments
  • Providing and improving our products and services
  • Meeting compliance and legal requirements
  • Operating our website and preventing fraud
  • Providing customer support
  • Scheduling and managing appointments
  • Tracking purchases and customer data

How we disclose your information

We may disclose personal information about you in the following circumstances:

  • Service Providers — third parties that perform business or operational services on our behalf, such as website hosting (including Shopify), scheduling, marketing, customer service, analytics, payment processing, and IT services
  • Ad Networks & Advertising Partners — to deliver advertising and personalized content on our Service and across other websites and devices
  • Business Transactions — in connection with a merger, acquisition, financing, or sale of company assets
  • Legal Obligations — to comply with laws, respond to lawful requests, enforce our agreements, detect or prevent fraud, or protect the health and safety of others
  • With Your Consent — to other third parties or publicly when you have given us permission, such as posting a testimonial

Security

We have implemented measures designed to secure your personal information from accidental loss or unauthorized access, use, alteration, and disclosure. However, no measure is ever 100% effective when transmitting information over the Internet, and we do not guarantee that your information will be secure from theft, loss, or unauthorized access.

How Long We Keep Your Data

We will usually store personal information for no longer than necessary to fulfill the purposes for which it was collected, and in accordance with our legitimate business interests and applicable law. In some cases we may retain data longer — for example, where required by legal, tax, or accounting requirements.

Once retention is no longer necessary, we will delete or deidentify the personal data. If immediate deletion is not possible (for example, because data is stored in backup archives), we will securely store and isolate it from further processing until deletion is possible.

Text Messaging Opt-Out & Data Privacy

If you opt in to receive text messages from us, your opt-in data and consent will not be shared with any third parties. Depending on your choices, we or our service providers may send you text messages regarding your account, purchases, appointments, order status, fraud prevention, and promotional offers. We will not contact you via text for marketing purposes without your prior affirmative consent.

You do not have to opt in to text messages to use our Service or make purchases. Standard messaging and data rates may apply. You can unsubscribe at any time by replying STOP to any text message we send you.

Your Privacy Choices

  • Cookies & Tracking — Use your browser's Help settings to manage or disable cookies. Note that some features may not work without them.
  • Interest-Based Advertising — Visit optout.networkadvertising.org or aboutads.info to opt out of targeted advertising.
  • Marketing Emails — Unsubscribe at any time using the link in any commercial email we send. You may still receive non-marketing emails related to your account.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding the personal information we hold about you:

  • Right to Know / Access — Request the categories and specific pieces of personal information we have collected about you
  • Right to Correct — Request that we correct inaccurate personal information
  • Right to Delete — Request the deletion of personal information we have collected from you, subject to certain exceptions
  • Right to Opt Out of Data Sales or Sharing — Direct us not to sell or share your personal information for targeted advertising
  • Right to Withdraw Consent — Withdraw your consent at any time where we rely on your permission to process your data

To exercise any of these rights, please contact us using the information below. We will verify your identity before processing most requests and do not discriminate against you for exercising these rights.

Children's Privacy

We do not knowingly collect or process personal information of consumers we know to be under 18 years of age. If a parent or guardian believes their child has provided us with personal information without their consent, please contact us at the email below. If we become aware that a child under 18 has provided us with information, we will delete it from our files.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please reach out to us: